Headless Commerce: Part 3— Optimizing E-Commerce Infrastructure

Nogin and Coresight Research’s three-part report series, Headless Commerce, explores the emerging commerce-as-a-service (CaaS) space in the US and the key trends in the market. We leverage findings from an October 2021 Coresight Research survey of e-commerce leaders in the US to identify the key challenges and benefits in building and using e-commerce infrastructure and tools.

In part three this report, our analysis and insights focus on mid-size companies, covering the following topics:

• Challenges in current e-commerce operating models
• The value of external support
• The right combination of internal and external resources
• Desirable features in e-commerce infrastructure

In case you missed it, you can also download the first report in the series, Headless Commerce: Part 1—The Evolving State of E-Commerce Infrastructure.

Headless Commerce: Part 2 – Addressing Profitability Issues for Mid-Size E-Commerce Players

Nogin & Coresight Research Headless Commerce Report - Part 2

Nogin and Coresight Research’s three-part report series, Headless Commerce, explores the emerging commerce-as-a-service (CaaS) space in the US and the key trends in the market. We leverage findings from an October 2021 Coresight Research survey of e-commerce leaders in the US to identify the key challenges and benefits in building and using e-commerce infrastructure and tools.

In this report, our analysis and insights focus on mid-size companies, covering the following topics:

• The levers of profitability in e-commerce
• Why brands and retailers should capitalize on artificial intelligence, machine learning and predictive analytics
• How CaaS can help improve profitability


This free report is sponsored by Nogin, a CaaS full-stack e-commerce platform that includes R&D (research and development), sales optimization, and ML- and AI-driven marketing and fulfillment.

You can download the entire report for free here.

In case you missed it, you can also download the first report in the series, Headless Commerce: Part 1—The Evolving State of E-Commerce Infrastructure.

ModCloth Sees Strong Improvements in Results After Transition to Nogin’s Intelligent Commerce Platform

Nogin & ModCloth

Indie apparel brand’s performance bolstered by cost savings, lower shipping costs and enhanced data-driven promotions.

Just six months after switching to Nogin’s leading Commerce-as-a-Service (CaaS) platform, indie apparel brand ModCloth is registering significant improvements in its overall operations. Additionally, the brand is gearing up for a robust holiday season with limited-time, sitewide savings in advance of Black Friday and Cyber Monday.

Mary Jimenez, CEO of the digitally native retailer of women’s fashions and accessories, said the switch to Nogin’s Intelligence Commerce platform has allowed the brand to leverage intelligent algorithms and smart promotions to provide an immediate competitive advantage in a number of areas. Among other things, the switch has provided significant cost savings and increased sales performance. Noting that ModCloth has cut expenses by approximately $17 million in the last six months, Jimenez added that the brand is geared to provide even more products and promotions to its loyal customer base.

“We couldn’t be happier with the improvements we’ve seen in our overall business and our bottom line too,” said Jimenez. Since its founding in 2002, ModCloth has been dedicated to serving a full spectrum of women by celebrating their stories and offering an inclusive range of sizes of unique, vintage-inspired fashion. 

“Nogin’s Commerce-as-a-Service (CaaS) approach has been a game changer for ModCloth,” Jimenez continued. “Their advanced data-driven analytics have helped drive down our costs, retain our loyal customer base, and cultivate new fans. We no longer have to manage a vast network of vendors and can focus our efforts on what makes our brand so special to so many. Our relationship with Nogin has resulted in significant growth gains, especially in light of the world-wide issues during Covid scarcity.”

As an example, sales thus far from ModCloth’s 2021 Gift Guide are already running 9% above 2020 levels. Curated by ModCloth employees, the “Very Merry ModCloth Holiday Gift Guide” features gifts under $30, ‘purr-fect’ presents for pet lovers and the brand’s most over-the-top holiday shop ever.  Jimenez noted that in addition to the robust holiday product assortment, “our strides in sales have been aided by strong gains in social media activity through increased efficiency and better deployment of online marketing tools.” 

Nogin has provided Intelligent Commerce Solutions to major brands such as Honeywell, Hurley, Bebe, Lululemon, and, most recently, Kenneth Cole, Frye, Justice and Charming Charlie.

“We are thrilled that Nogin’s Commerce-as-a-Service (CaaS) platform has freed ModCloth to do what it does best. It is incredibly rewarding to be able to deliver such significant savings and help the brand focus on delivering great products to its community of passionate consumers,” said Nogin CEO Jan-Christopher Nugent. “With our help, ModCloth can stay true to its core values that champion female empowerment and inclusivity.” 

NEWS | Kenneth Cole Re-Platforms to Nogin Intelligent Commerce

Kenneth Cole Joins Nogin

Iconic global brand leverages Nogin’s innovative Commerce-as-a-Service technology platform to optimize online store performance, add AI and decrease costs. Move reflects Nogin’s strong track record with brands in fashion, CPG, beauty, health and wellness.

Kenneth Cole has moved its online store to Nogin’s Commerce-as-a-Service (CaaS) platform, enabling the iconic brand to deliver best-in-class ecommerce to its valued customers, as well as increase sales, profits and conversion rates, and execute R&D upgrades in real-time.

“Like so many other brands, Kenneth Cole was caught between extremely expensive and inflexible legacy enterprise software on the one hand, and inadequate, lower-end SMB platforms on the other,” said Jan-Christopher Nugent, CEO of Tustin-based Nogin. “Intelligent Commerce provides a long-term delivery model that will help Kenneth Cole profitably keep pace with Big Retail.”

The global brand is leveraging Nogin’s cloud services and experts layered on top of the Intelligent Commerce Platform, allowing Kenneth Cole to scale with demand generated by a platform that is always learning and optimizing. 

From a business standpoint, Nogin’s Intelligent Commerce software, people and process can translate into benefits such as reduced free shipping and fulfillment costs, more efficient media spend,  higher conversion rates, stronger gross margin, and more.

“Just as Amazon Web Services was revolutionary for on-demand cloud-hosting, the Nogin platform is a game-changer in ecommerce,” said  Nugent, who notes that Nogin has also delivered Commerce as a Service for such major brands as Honeywell, Hurley, Bebe, Lululemon, True Religion, Yeezy and Charming Charlie.