Headless Commerce

Part 1: The evolving state of ecommerce

We partnered with Coresight Research to explore the impact of Covid-19 on e-commerce operations, the evolution of the e-commerce infrastructure landscape and the need for commerce-as-a-service (CaaS) solutions. This report leverages findings from an October 2021 Coresight Research survey of e-commerce leaders in the US to identify the key challenges and benefits in building and using e-commerce infrastructure and tools.

In this report you’ll discover:

• The impact of, and retailers’ response to, the Covid-19 pandemic
• The evolution of commerce and the e-commerce infrastructure landscape
• The move to headless commerce—including survey respondents’ satisfaction with their existing platforms, the obstacles to adopting CaaS solutions and retailer readiness for CaaS across different business areas